Link Soul 隐私政策

更新日期：2026 年 10 月 15 日

本政策说明 Link Pro（“本应用”）收集哪些信息、如何使用和保护这些信息，以及你可以如何管理它们。本应用由本页顶部所列的运营方（“我们”）提供。

1. 我们收集的信息

账号资料：用户名（@handle）、昵称、头像、用户编号，以及账号密码（我们只保存其加密哈希，不保存密码本身）。
消息和媒体：你发送的文字、图片、视频、语音、文件、贴纸、投票和表情回应，保存在我们的服务器上，以便送达给聊天的其他成员并在你的设备间同步。
位置：只有在你选择发送位置时，你选的地点（坐标，以及附上的地点名称或地址）才会作为一条消息发到你选择的聊天，并像其他消息一样保存。
好友和群组：好友关系、好友申请、你给好友设置的备注、拉黑列表、你加入的群组及在群里的角色。我们不读取手机通讯录。
推送标识：设备的推送令牌（Apple、Google 或极光推送），用于发送新消息和来电通知。
登录记录：每次登录的时间、方式、IP 地址、设备名称和浏览器/系统信息，以及当前登录的设备列表，用于账号安全（你可以在“设置 → 设备”查看）。
通话信息：通话的参与者、时间、时长和类型。通话音视频由我们的媒体服务器实时转发，不会录制；人数很多的群语音中，部分听众收听的是直播流，直播期间房间的音频会写入我们的私有存储，只有该房间的成员可以收听。
反馈和举报：你提交的内容、被举报的消息/用户/群组，以及设备平台和语言。

2. 设备权限

只有在你使用相关功能时，本应用才会请求并使用：相机（视频通话、拍照、扫码）、麦克风（通话、语音消息）、相册（发送或保存图片和视频）、位置（只在你发送位置时读取一次，不在后台读取，也不共享实时位置）、通知（新消息和来电提醒）。你可以随时在系统设置中关闭这些权限。

3. 我们如何使用信息

提供聊天、通话、群组、好友和推送等功能；
保护账号安全，防止滥用、诈骗和垃圾信息；
处理举报和反馈：审核被举报的内容，删除违规内容并处理违规账号；
排查故障和改进服务。

我们不出售你的个人信息，不用于广告，应用内也没有广告或第三方统计 SDK。

4. 信息共享

其他用户可以看到你的用户名、昵称、头像，以及你发给他们或发到群里的消息。
为运营服务，我们使用云服务器和网络服务（Amazon Web Services、Cloudflare），以及推送服务（Apple 推送通知服务、Google Firebase 云消息、极光推送 JPush）。它们只按我们的要求处理信息。
在法律要求时，我们可能向有关部门提供信息。

5. 保存与删除

你可以在“设置 → 隐私和安全 → 删除账号”中删除账号。删除是永久的，无法恢复，并立即生效：昵称显示为“该账号已删除”，用户名和头像被移除，所有设备退出登录，推送令牌被删除。30 天后，我们会永久删除你的账号密码、登录记录、好友关系和群成员身份。你发过的消息会作为其他成员的聊天记录保留，发送者显示为“该账号已删除”。

6. 信息安全

数据通过加密连接（HTTPS / WSS）传输，服务器访问受到严格控制。消息保存在我们的服务器上，以便同步和处理举报；它们不是端到端加密的。

7. 你的权利

你可以在应用内查看和修改个人资料、管理登录设备、拉黑用户、在“设置 → 隐私和安全”中选择谁能通过用户名找到你、通过名片加你和向你发送好友申请，以及删除账号。其他请求（例如获取你的数据副本）请通过下方方式联系我们。

8. 未成年人

本应用不面向 13 周岁以下的儿童。如发现我们收集了儿童的信息，我们会删除。

9. 跨境处理

我们的服务器可能位于你所在国家或地区以外，你的信息可能在那里处理。

10. 政策变更

我们可能更新本政策，并在本页更新日期；重大变更会在应用内告知。

11. 联系我们

可以通过应用内“设置 → 意见反馈”联系我们，或发送邮件到本页顶部的联系邮箱。

Link Soul Privacy Policy

Last updated: October 15, 2026

This policy explains what Link Soul (the “App”) collects, how we use and protect it, and the choices you have. The App is provided by the operator named at the top of this page (“we”, “us”).

1. What we collect

Profile: your username (@handle), display name, profile photo and user number, and your account password (we store only a salted hash of it, never the password itself).
Messages and media: the text, photos, videos, voice messages, files, stickers, polls and reactions you send are stored on our servers, so they can be delivered to the other members of the chat and synced to your devices.
Location: only when you choose to send a location, the place you pick (its coordinates, and its name or address if one is given) is sent as a message to the chat you chose and stored like any other message.
Friends and groups: your friends, friend requests, the notes you give friends, your block list, and the groups you are in with your role there. We do not read your phone's address book.
Push tokens: your device's push token (Apple, Google or JPush), to notify you of new messages and calls.
Login history: the time, method, IP address, device name and browser/system of each sign-in, and your signed-in devices, for account security (see Settings → Devices).
Call information: who took part in a call, when, for how long, and its type. Call audio and video are relayed live by our media servers and are not recorded. In very large group voice rooms some listeners get a live stream; while the room is live its audio is written to our private storage, available only to the room's members.
Feedback and reports: what you submit, the message, user or group you report, and your device platform and language.

2. Device permissions

The App asks for and uses these only when you use the feature: camera (video calls, taking photos, scanning QR codes), microphone (calls, voice messages), photos (sending or saving photos and videos), location (read once, only when you send a location; never in the background, and no live location sharing) and notifications (new messages and calls). You can turn them off at any time in your device settings.

3. How we use it

to provide chats, calls, groups, friends and notifications;
to keep accounts secure and prevent abuse, fraud and spam;
to handle reports and feedback: reviewing reported content, removing what breaks our Terms and acting on the accounts involved;
to fix problems and improve the App.

We do not sell your personal information or use it for advertising, and the App contains no ads or third-party analytics SDKs.

4. Sharing

Other users see your username, display name and photo, and the messages you send them or their groups.
To run the App we use cloud and network providers (Amazon Web Services, Cloudflare) and push services (Apple Push Notification service, Google Firebase Cloud Messaging, JPush). They process data only on our instructions.
We may disclose information to the authorities where the law requires it.

5. Retention and deletion

You can delete your account in Settings → Privacy and security → Delete account. Deleting is for good and nothing restores the account. It takes effect at once: your name shows as “Deleted Account”, your username and photo are removed, every device is signed out and your push tokens are deleted. After 30 days we permanently delete your password, your login history, your friendships and your group memberships. Messages you sent stay in the other members' chat history, with the sender shown as “Deleted Account”.

6. Security

Data travels over encrypted connections (HTTPS / WSS) and access to our servers is tightly controlled. Messages are stored on our servers so they can be synced and reports can be reviewed; they are not end-to-end encrypted.

7. Your rights

In the App you can view and edit your profile, manage your signed-in devices, block users, choose in Settings → Privacy and security who can find you by username, add you from a contact card and send you friend requests, and delete your account. For anything else (for example a copy of your data), contact us as below.

8. Children

The App is not meant for children under 13. If we learn we have collected a child's data, we delete it.

9. International processing

Our servers may be outside your country or region, and your information may be processed there.

10. Changes to this policy

We may update this policy and will change the date above; we will tell you in the App about major changes.

11. Contact

Reach us in the App under Settings → Feedback, or by email at the address at the top of this page.